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Director of Member Care

Volunteer or Missionary-Specific

About the Role

NAAMC has a volunteer or missionary-specific opportunity available for the role of Director of Member Care. Reporting to the COO, the Director of Member Care is responsible for providing, preparing, equipping, empowering staff for effective life and service and to promote spiritually health so that the Gospel is proclaimed.


Directs, supervises, and coordinates the ministry of the Member Care Team worldwide for domestic personnel, field personnel, and their families.

Research and build out member care strategy and growth goals according to best practices, participating in member care coaching process during first year

Supervise the Member Care Team, including both counseling and administrative supervision to ensure a consistent, approach to Member Care.  Will work with CEO to develop organizational guidelines for employee evaluations and oversee all administrative aspects of the Member Care team.

Provide consultation as needed for domestic and in field Human Resources cases where Corrective Action, Termination, or other disciplinary action may be involved. 

Oversee the Member Care Team budget, including directing of funds for all the support areas.

Provide training to missionaries at NAAMC conferences.

Advocate for missionaries with all levels of leadership.  Help leadership understand the needs of missionaries impacted by global crisis and organizational decisions.  


  • Master’s degree in Psychology or Counseling

  • Licensure as an LPC, LMFT, LCSW or its equivalent

  • Minimum 5 years’ experience in case management and supervision dealing with a broad range of obstacles within the African American missions field and working with a number of different counselors providing care to missionary personnel.

  • Experience counseling African American missionaries

This is a Fully Remote Work Opportunity with some on-site events required.

About the Company

The National African American Missions Council (NAAMC) is a 501(c)(3) working tirelessly to transform people into effective advocates in establishing a global missions ministry within their local church. We promote short-term experiences in missions that often lead to long-term service. We also equip church influencers and innovators to help revive the African American missions focus and take action towards keeping their church engaged in the Great Commission.

The National African American Missions Council is an Equal Opportunity Employer.

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